Are You a Carer?

A carer is anyone, including children and adults who looks after a family member, partner or friend who needs help because of their illness, frailty, disability, a mental health problem or an addiction and cannot cope without their support. The care they give is unpaid. When we refer to carers, this is inclusive of both adult and young carers.

If you are a patient in Sunderland we would suggest you first of all contact the Sunderland Carers Centre on 0191 5493768.

Sunderland Carers’ Centre
Thompson Park,
Thompson Road,

Answer-machine out of office hours
Fax: (0191) 549 5095
General Email: [email protected]
Young Carers Email: [email protected]

The Carers’ Centre is open Monday – Friday 9am – 5pm.

Out of office hours by appointment

If you are a patient in the Durham area we would suggest you first of all contact Durham Carers Centre on 0300 0051213.

Chester Le Street
Bullion Hall,
Bullion Lane,
Chester Le Street,
Co Durham,

Fax No: 01207 592847
TEXT: 07624 818 403
Email: [email protected]

Durham – Young People and Children’s Network

If you are a parent or carer of a child or young person aged 0 – 25 with a speacila education need or disability (SEND) and your looking for something to do @Network’ could be the answer  If your not a member join the Network at

NHS Choices

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

  • Caring for a parent
    Watch this video on: caring for a parent at home
  • Telling people
    Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you’re a carer is important so they understand and can support you.
  • Taking a break
    Caring for someone can be a full-time job, but it’s essential that you take time out for yourself too. Read our guide to accessing breaks and respite.
  • Housing and carers
    Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

Contact Carers Direct

Telephone: 0808 802 0202
Helpline Information:
Email: [email protected]
Office Hours: Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends.
Calls are free from UK landlines.