RINGING FOR RESULTS
If you have investigations or tests carried out during a hospital attendance it is their responsibility to inform you of the result. We are responsible for tests and investigations done at our request.
We will try, where possible, to provide the result on behalf of the hospital if they are unable to but results can take longer to reach the Practice. Please do not get upset with Staff if the result is not returned within the timescale suggested by the hospital.
If your test was carried out at the practice, please contact the practice after 5 working days.
Thank you for your co-operation.
Westbourne Medical Group
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The doctors and staff at Westbourne Medical Group are proud to offer the highest standard of patient-centred healthcare.
At Westbourne Medical Group we do not see ourselves as just another doctor's surgery. With our six thousand five hundred patients at the forefront of our care initiatives we see ourselves as "The Patients Practice". We listen to what our patients have to say and we act to give them what they want. Their needs, their demands, their thoughts become our objectives, our aims and our goals. We have given our patients total autonomy to assist us in developing their practice for the future and in realising the health needs of the area.
From small beginnings our patient group members now sit on Primary Care Trust committees and have a say in Sunderland wide initiatives. They have forged innovative links and helped develop other patient groups across the area. Our patients have been instrumental in measuring practice quality and implementing change.
At a time when some lament the direction of the NHS we know that in being passionate about our patients health, our patient led practice is the way forward for the future.
Feeling unwell when the surgery is closed
Try the Pharmacy
or if you need medical help fast but
ITS NOT life threatening dial
Please remember A ccident and E mergency is for just that.. . not A nything and E verything...
(Site updated 01/09/2015)