This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.



Urgent Care Centre open 8am to 10pm over Bank Holiday


Over the May Bank Holiday weekend the below centres are open from 8am to 10pm, Saturday, Sunday and Monday.


Washington Primary Care Centre, Parkway, Washington, NE38 7QZ.


Bunny Hill Primary Care Centre, Downhill, Sunderland, SR5 4BW


Houghton Primary Care Centre, Houghton-le-Spring, DH4 5HB


Pharmacy opening hours


For a list of Sunderland’s pharmacy opening times over the May Bank Holiday please click here.


Get the right treatment over the Bank Holiday weekend


NHS Sunderland Clinical Commissioning Group (CCG) is urging people to visit their Urgent Care Centre or pharmacy over the Bank Holiday weekend rather than wait till Tuesday to see their GP.


The NHS in Sunderland want to make sure that people know the best place to go in order to get the most suitable treatment, should they encounter a cold, bruise, sprain, minor wound or fracture.


Sunderland’s Urgent Care Centres, staffed by GPs and nurses, can see and treat patients of all ages from birth upwards who have a health issue which is not life-threatening but needs to be seen that day.


Patients CAN still walk in to an Urgent Care Centre but if they call the free NHS 111 service first they can make an appointment in advance – which should reduce waiting time – or direct the patient to the most appropriate service for their health condition.”


Patients can also visit their pharmacist for quick, confidential advice on a range of common illnesses.  Pharmacists are highly trained experts and fully qualified to give health advice on a range of health issues including coughs, trouble breathing, colds and sore throat.


A&E departments are often seen as the first place to go, however, there are other NHS services that may be more suitable, such as your urgent care centre or pharmacy.


Your local pharmacy can help you with more than you might think. Pharmacists offer expert, confidential advice and treatment for many minor health problems.


As GP surgeries will be closed on Monday we would also encourage patients to order any medication beforehand so they have a good supply during the bank holiday.


Choosing the right service will ensure patients receive the best possible treatment, while freeing up busy NHS services to help the people who need them most.








If you have investigations or tests carried out during a hospital attendance it is their responsibility to inform you of the result.  We are responsible for tests and investigations done at our request.

We will try, where possible, to provide the result on behalf of the hospital if they are unable to but results can take longer to reach the Practice.  Please do not get upset with Staff if the result is not returned within the timescale suggested by the hospital.

If your test was carried out at the practice, please  contact the practice after 5 working days.

Thank you for your co-operation.

Westbourne Medical Group

Read Gloria's blog, information for patients or follow her on Twitter 

The doctors and staff at Westbourne Medical Group are proud to offer the highest standard of patient-centred healthcare.  

At Westbourne Medical Group we do not see ourselves as just another doctor's surgery.  With our six thousand five hundred patients at the forefront of our care initiatives we see ourselves as "The Patients Practice". We listen to what our patients have to say and we act to give them what they want. Their needs, their demands, their thoughts become our objectives, our aims and our goals. We have given our patients total autonomy to assist us in developing their practice for the future and in realising the health needs of the area.

From small beginnings our patient group members now sit on Primary Care Trust committees and have a say in Sunderland wide initiatives. They have forged innovative links and helped develop other patient groups across the area. Our patients have been instrumental in measuring practice quality and implementing change.

At a time when some lament the direction of the NHS we know that in being passionate about our patients health, our patient led practice is the way forward for the future.

Feeling unwell when the surgery is closed 
Try the Pharmacy
or if you need medical help fast but 
ITS NOT life threatening dial
Please remember  A ccident and  E mergency is for just that.. . not A nything and  E verything...
(Site updated 20/05/2015)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletter
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website