Westbourne Medical Group
Kelso Grove,
Shiney Row,
Houghton le Spring,
This email is for non-clinical/medical enquiries only
Opening Hours
Monday 8:00 am to 6:00 pm
Tuesday 8:00 am to 6:00 pm
Wednesday 8:00 am to 6:00 pm
Thursday 8:00 am to 6:00 pm
Friday 8:00 am to 6:00 pm
Saturday Closed
Sunday Closed

Non-urgent advice: Staff Training

Tuesday 12pm – 2pm the surgery will be closed for staff training however you can still telephone if you have an urgent problem that cannot wait until 2pm.

Try eConsult today!

Non-urgent advice: Enhanced Access & Out of Hours

Sunderland Enhanced Access Service

If you can’t get an appointment with your GP or can’t get there during the day due to work or other commitments you can use the Enhanced Access Service.

Sunderland offers extra appointments seven days a week at your local out of hours site, alternatively it may be possible to arrange an appointment at another site across the city which your practice will arrange.

Get more information about the Sunderland GP Enhanced Access Service.

NHS 111
In the case of urgent need when the practice is closed you can call NHS 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor. Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Walk-in Centres
If you need urgent medical attention when we’re closed, you can attend on of the following walk-in centres.

Houghton Primary Care Centre
Brinkburn Crescent,
Houghton Le Spring,
Opening Hours: Mon-Sun, 08:00-20:00

Washington Primary Care Centre (No Age Restrictions)
Princess Ann Park,
NE38 7QZ
Tel: 0191 5027555
Opening Hours: Mon-Sun, 08:00-20:00

Bunnyhill Primary Care Centre
Hylton Lane,
Tel: 0191 5195800
Opening Hours: Mon-Sun, 08:00-20:00

Chest pains and/or shortness of breath constitute an emergency. In the case of an emergency call 999.

Only attend A&E if it is an Accident or an Emergency